I ordered one of the guidebooks and it arrived in a water damaged state. I emailed Ivar to advise him of the situation. He quickly responded, apologized, and offered to send a replacement. I didn’t see his reply until about 3-4 months later. I had returned to the USA, so I responded that if the offer still stood, I would be happy to have another guide shipped to my daughters address in Madrid, and he did so right away. I am highly impressed with Ivar’s commitment to customer service, and will not hesitate to order from him again in the future.

Ivar is the best. Accidentally left my Compostela at the storage 2 years ago and he went through the trouble to find my contact details and ship me my documents. Gem of a human being. Very kind and clean storage.

My husband and I walked the Camino del Norte in June and July 2023. On our second day of walking we realized that we were carrying too much stuff and we shipped a box ahead to Ivar. Excellent communication with him and easy pick up once we arrived in Santiago. Also ordered guide books from him prior to our Camino. Excellent service all around. And the forum he runs for pilgrims is fantastic. Highly recommended!

I had to call in to see him because I watch his YouTube videos. Nice man nice shop