Ivar was so helpful to me before, during and after my pilgrimage on the Camino Frances last year. Before my journey his web forum and videos helped me plan and calmed my nerves. During my camino, I would check the forum for updates and even used it to recover my dropped money belt. (Pilgrims are the BEST) I also had need to ship an item ahead to Casa Ivar mid-journey for safe keeping. And at the end of my journey, when I picked up my box, Ivar offered great advice on how to spend my time in his beutiful city. I'm so grateful for him- his services and calm demeanor helped me achieve a long-time dream.

Really easy to use service, Ivar is responsive to questions. Sending my resupply box forward made my camino more enjoyable. I highly recommend this service

I ordered one of the guidebooks and it arrived in a water damaged state. I emailed Ivar to advise him of the situation. He quickly responded, apologized, and offered to send a replacement. I didn’t see his reply until about 3-4 months later. I had returned to the USA, so I responded that if the offer still stood, I would be happy to have another guide shipped to my daughters address in Madrid, and he did so right away. I am highly impressed with Ivar’s commitment to customer service, and will not hesitate to order from him again in the future.

De har det meste indenfor guides mm., de ved meget og er venlige!